Use promo code FIRST10 to avail 10% discount on your first order.

Frequently Asked Questions

Account & Registration
Do I need to create an account to shop on Kyna Jewels?

No, you can checkout as a guest. However, creating an account allows for faster checkout, order tracking, exclusive offers, and access to loyalty programs.

How do I register on Kyna Jewels?

Click "Sign Up", enter your name, email, phone number, and address, and set a password.

How can I reset my password?

Click "Forgot Password" on the login page and follow the instructions to reset it via email.

Is my personal data secure with Kyna Jewels?

Yes, we use advanced security measures and encryption to protect your personal data.

Product Availability & Customization
What if the jewellery piece I want is out of stock?

Sometimes, certain products may not be available. Contact our customer support team at +91 8928610682, and we will try our best to assist you in getting the same product.

Can I customize jewellery with different metals or gemstones?

Yes, we offer customization options for metal and gemstones. Get in touch with our team at +91 8928610682 for more details.

Do pendants come with a chain?

Products which are sold with chain will be mentioned on product detail page that it will come with chain.

Can I get a duplicate jewellery certificate if I lose mine?

Yes, we can provide a duplicate certificate for a fee of ₹2000. The word "Copy/Duplicate" will be written on the certificate.

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we are available online from 9:00 AM to 7:00 PM (IST+5:30) Talk with use now

+91 8928610682

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we are available online from 9:00 AM to 7:00 PM (IST 5:30) Talk with use now

enquiries@kynajewels.com

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